We can custom create a training program that is tailored to the skill level of your staff; sessions can be from one day to one week depending on the time constraints of the residence.  Each training component is focused on professional development, fine-tuning existing skills, and increasing knowledge of interior surfaces and maintenance.

Housekeeping
A review or detailed training on fabrics and surfaces, their care and best practices to properly maintain them; equipment and products; how to use and source; and planning a day of service.

  • Housekeeping Organization
  • Daily, Weekly, Monthly and Seasonal Cleaning Checklists
  • Valet Services
  • Cleaning Methods and Techniques
  • Fabric Knowledge
  • Laundry Equipment Practical Use
  • Deciphering Laundry Labels
  • Linen Closet Evaluation/Organization
  • Shopping (Groceries/Household/Personal) Resources, Lists, and Best Practices

Wardrobe Care and Maintenance
Guidance on fabrics, their care, and best practices to maintain closets.

  • Fabric Knowledge
  • Laundry Structure and Procedures
  • Laundry Equipment Practical Use
  • Deciphering Laundry Labels
  • The Art of Ironing
  • Dressing Room/Closet Organization
  • Dry Cleaning Log
  • The Art of Packing and Unpacking
  • Care and Storage of Handbags, Shoes, and Luggage

Care of Furniture and Finishes
Instruction about your everyday and fine finishes.

  • Understanding the effects of Heat, Light, and Humidity
  • Maintenance Schedule
  • Determining Your Paint Schedule
  • Proper Protection of Surrounding Surfaces

And much more.